Introduction

From official correspondence and personal letters to business documents and technical reports, writing skills are an essential part of a business career.

Writing Skills are Assets Worth Creating

This training programme looks at Writing as a Business skill worth mastering and highlights techniques to achieve it.

Thoroughly practical in approach, it stresses all the four major areas of business writing:

Planning

Drafting/Writing

Editing/Revising

Presenting

The training is done through

• Step by step sequence of techniques
• Specific examples and definite guidelines

Course Content

Think before you write: Using the COAT formula in letter writing:

	Communication	A process of creating understanding & trust.
	Objective	What do I want to accomplish by writing?
	Approach	Which is the BETTER way of doing it?
	Technique	Range of business, personal and technical writing

Language Workshop

• Point of view towards language
• Common Problems faced by an Indian writer of English

Editing

• The step-by-step approach
• Active Vs Passive writing
• Use of Action Verb principle
• Readability analysis and formulae
• Key word analysis in business writing.
• Ensuring Tonal Appropriateness
• "You", “We” and "I" attitudes
• Structure, Form and Mechanics of Business Writing

E-mail Writing

• The Rules of E-mail etiquette
• Composing clear, to-the-point messages
• Writing attention getting e-mail
• E-mail mechanics

Specific Business Communication

• How well do you handle your Enquiries
• Sales Letters
• Letters covering Complaints and Adjustments
• Collecting Money: A Systematic Approach
• Letters for Gathering Goodwill

Report Writing

• Report Writing: A Case
• Writing Readable Business Reports
• Making Reports coherent and logical
• Business Report as an Instrument of Management Control

Checklists

• Plan Sheets for writing, replying to letters
• A Business writer's Style Sheet
• Major Writing Steps

Methodology

• Writing Workshops
• Discussions
• Brain Storming
• Exercises
• Assignments
• Training Film
• Review and Evaluations

Duration
2 Days - Corporate Communication Skills Training, Business Writing Skills

Contact Us:
For group and Inhouse Corporate Training